Category: Restaurants
Experience Matters
John StanleyLike it or not, we now live in an "Experience Economy", where, as the Harvard Business Review so eloquently put it, "a company intentionally uses services as the stage, and goods as props, to engage individual customers in a way that creates a memorable event."
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Curb Appeal
John StanleyIn a rapidly changing retail world, we often spend too much of our time focusing on what's happening inside our stores while forgetting that the customer's journey starts from the outside. Using a few simple rules, you can make sure you are looking your best to give visitors to your store a consistently remarkable experience from start to finish.
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Quality Is Better Than Chocolate
Nigel BogleQuality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skilful execution; it represents the wise choice of many alternatives.
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Service Charges & Gratuities - For Restaurants & Bars
In bar and restaurant environments, providing great service to your customers can set you apart from the competition. See how our flexible solutions allow you to implement service charge and gratuity business rules with a minimum of fuss.
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What is nutritional information and where can you find it?
Keeping track of ingredients and nutrients is particularly relevant if you manufacture your own products in order to avoid falling foul of government legislation or adversely affecting customers who suffer from allergies; some of which can be life-threatening.
Read MoreGreat minds think alike.
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